Predictable IT for Healthcare Practices

One simple per-user price. No surprises.

Pricing Overview

Our unified healthcare‑focused IT plan designed for reliability, compliance, and peace of mind.

WolfCare Bundle

$200

Per-user bundle. Minimum 5 users.

All‑inclusive IT support for healthcare teams:

  • Flat per-user pricing per month
  • Unlimited remote & onsite support
  • HIPAA-aligned and cyber insurance-aligned baselines
  • 24×7 monitoring and automated remediation
  • Workstation, server, network, cloud, and email security
  • Server and email backup
  • Phishing training
  • And more!

Support & Operations

Unlimited help whenever your team needs it.

Security & Compliance

Protecting your practice, your data, and your patients.

Monitoring & Reliability

Keeping your systems running so your practice never slows down.

What your practice relies on — covered.

What’s Included in WolfCare

Core IT Management

Server, network, and cloud management
Device provisioning
Device Windows patching
Network optimizations
Vendor IT management (EMR, imaging, labs, billing)

Security & Threat Defense

Antivirus
Endpoint Detection & Response
MFA enforcement
Encryption policies
Security hardening & remediation
Email security & phishing training
Firewall & network security oversight

Compliance & Data Resilience

HIPAA‑aligned security baseline
Backup management
Email, file, and server backup
Business continuity planning
Cyber‑insurance alignment
eDiscovery

Support & Operations

Unlimited remote support
On‑site support included
Onboarding & offboarding
Printer/scanner/fax support
Multi‑location support

Monitoring & Reliability

24/7 monitoring of all endpoints
Automated remediation
Network health checks
Monthly reporting
Uptime & continuity planning

Procurement & Lifecycle Strategy

Licensing management
Hardware lifecycle planning
Warranty tracking
Inventory management

Optional upgrades for specialized needs.

WolfCare Enhancements

Usage-Based Items

(above contract inclusions)
Backup storage
Servers
Network devices

Advanced Security Bundle

Managed vulnerability services
Quarterly security posture reviews
In-person staff training
Dark web monitoring

Projects

Server/Wi-Fi/firewall/cloud upgrades, installations, and migrations
Cloud phone systems
Network cabling

After-Hours Support

Late practice hours
Outages
Scheduled downtime
Vendor coordination

Automation & Workflow Optimization

Process improvement
Third-party system integrations
Business reporting

What Else Do We Do?

Hardware sourcing
New PCs and printers
Audio/visual & security systems
Ask us!

WE HAVE Answers

Ask Us Anything

WolfCare includes all of your day‑to‑day IT operations: unlimited support, onsite visits, device provisioning, patching, network/server management, cybersecurity protections, HIPAA‑aligned baselines, backups, monitoring, and lifecycle planning. It’s a complete IT foundation designed for small healthcare practices.

WolfCare covers ongoing IT operations, but certain items require separate project or add‑on billing. These include office moves, cloud/server/email migrations, workflow automation, advanced backup storage, deep compliance documentation, encrypted email/archiving, vCIO strategy, hardware procurement, and after‑hours project labor.

No. WolfCare includes user onboarding at no additional cost. We handle user setup, device enrollment, baseline configuration, and vendor coordination as part of your monthly plan.

Yes. Onsite support is included for all WolfCare clients. If an issue can’t be resolved remotely, we come to your practice at no extra charge.

WolfCare is a 12‑month agreement that includes a simple 60‑day cancellation option. There are no early‑termination fees, and you’re never locked in if your needs change.

We work with all major vendors and handle vendor coordination, connectivity issues, workstation performance, and user access problems for IT systems-related issues. Typical staff support inside the application is performed by the vendor directly.

Hardware and licensing is not included in WolfCare. We assist with procurement, quotes, and lifecycle planning, but devices and equipment are billed separately.

WolfCare clients receive priority response. All issues are acknowledged based on urgency and impact to the practice, and the majority are resolved remotely the same day. Urgent or clinical‑impacting issues are escalated immediately, and onsite visits are scheduled as needed.

User counts are based on the number of active staff members who require IT support, security, and access management. This includes clinical staff, administrative staff, remote billers, and telehealth personnel. User counts can be adjusted monthly as your practice grows or changes. Typically, user counts are synced from Microsoft 365 based on user mailboxes.

Support covers day‑to‑day operational needs: troubleshooting, device setup, patching, access issues, EMR coordination, and routine fixes. A project is any scoped, planned, or labor‑intensive change — such as migrations, office moves, network redesigns, infrastructure upgrades, or bulk device rollouts. Projects are billed separately to keep your monthly pricing predictable.

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